The Artists' Store has proudly teamed up with Melbourne film processing lab, Ikigai.
From September 1st you will be able to bring in your film rolls to be sent off for professional processing at their state-of-the-art development and scanning lab.
FAQs
How Does it Work?
What is the turnaround time?
Approx. 2 weeks from drop off.
We send film batches weekly.
Once film has been received in the film lab, Ikigai generally operates on a 3 to 7 business day turnaround, but this may be longer during peak periods.
What does it cost?
Prices start from
$12 for film development (only)
$19 for film development and standard scanning (C-41 35mm)
See full pricelist on Ikigai here.
I sent my film in, has it arrived yet?
Ikigai will send you an SMS notification when theyreceive your film.Please wait for the SMS to arrive before reaching out.
Do you have an update or ETA on my film?
If your film is still within the turnaround period provided when it arrived, please wait until that period has passed before getting in touch for an update.
PLEASE NOTE: The Artists’ Store cannot provide an update about your film processing once sent to Ikigai. All questions must be directed to Ikigai support@ikigaifilmlab.com.au
What types of film do they process?
Ikigai develop C-41, E-6 and B&W film in 35mm and 120.
They DO NOTdevelop 110, 126, 4x5, 8x10, Super 8, 16mm or disc film.
Do they process Disposable Cameras?
Yes. Disposable cameras are the same price as regular rolls, and all you need to do is send the entire camera in. We have a special tool to remove the film.
Are there any brands of 35mm film they don't process?
Yes, due to repeated quality issues. this list includes but not limited to:
- Expired "Found film"
- Film Never Die branded film
- Mr Negative branded film
- Walkens House of Film branded film
- 35mmco branded film
Visit Ikigai for more information
What is the expired film policy?
All expired rolls are scanned on the Noritsu. Ikigai are unable to scan expired film on the Frontier due to fogging. If you've chosen Frontier and sent in expired film, we will scan it on the Noritsu instead.
What is the difference between Standard and Pro resolution scans?
Ikigai offer two resolution tiers.
Standard is approximately 8" at 300 DPI. Pro is approximately 12 to 16" at 300 DPI.
Standard is perfect for small to medium sized prints or web use.
Pro is better for large prints, or if you want the maximum resolution our scanners are capable of.
How are files delivered?
Scans are delivered as .jpg files in the Adobe sRGB colour space.
Ikigai deliver files via a Dropbox link to your mobile phone. The link itself won't change from order to order, so feel free to bookmark it on a computer and all your future scans will show up in the same place.
How long will they store my files on Dropbox?
Ikigai store your photos online for 90 days. Download them as soon as you get your link to be safe.
How long will Ikigai store my negatives?
Ikigai currently stores negatives for 1 year.
Do they offer develop and print?
No, Ikigai don't offer develop and print.
I don’t want to use my own phone/ computer to pay online, can The Artists’ Store do it for me?
No, sorry. You must set up a customer account with Ikigai to receive updates and files.
I want the photos printed out, can The Artists’ Store OR Ikigai do this?
No, sorry. Neither business prints photos for customers, you will receive digital scans only.
Do I come back to The Artists’ Store and pick up my photos / negatives/files?
No need to come back as you will receive updates and files from Ikigai directly to your phone.
But I am buying something else from The Artists’ Store, can I pay all together instead of on my phone?
Sorry no, The Artists’ Store is a drop off point only. All payments go directly to Ikigai, via your customer account with them.